The venue is luxurious, with appetizing food and an excellent location in the heart of Andover. The staff is wonderful and ensures the place is kept fairly clean. In addition to the fantastic breakfast, exceptional service is offered.

The new renovations look great. Much nicer than before. Bed was comfortable. Electronics were not high-end but worked fine. Coffee maker with Green Mountain coffee was a plus. Towels were nice and fluffy. Water was hot and had good pressure.

The layout of the room was strange. The furniture was arranged in a way that made it difficult to move around in the room. Fine for 1 person but would have been uncomfortable with 2 people. Bathroom was great, but also strange layout. There was a huge space by the window that was under-utilized, and not anywhere near enough counter space available by the sink.

Overall exceptionally comfortable hotel, delicious meals.

Beautifully maintained and nicely furnished rooms with a safe box, television, and a writing table. Feather pillows and hypo-allergenic pillows, exceptionally comfortable bed. Excellent customer care. Had free Wi-Fi throughout the property.

The Andover Inn offers a lovely and classy experience with its iconic location. The hotel is updated with nice amenities, including a Keurig in the room and a nice flat screen TV with a good selection of channels. The staff is friendly and helpful, and the hotel is very clean. The bathroom is nice and the restaurant offers a nice breakfast.

Everything was spot on.

Very pleasant rooms and excellent service.

Lack of restaurant service for breakfast. Continental was good as continentals go but when travelling from Europe you need more food in the morning.

Relaxing, minimal services but personalized and great food and drinks at the restraunt!

We loved staying at this hotel right on the beautiful Andover campus. The hotel facilities were stunning and immaculately clean. We were pleased with the proximity of the hotel to great transportation and parking options. The staff were so friendly and helpful during our visit, making our stay even more enjoyable.

Can't fault the property in any way.

I arranged and booked this room for a couple in my family. The front desk management tried to change our rate to a higher rate when the hotel filled up. They tried to raise the Sat.night from $109 to $169. I had to make a phone call and then go to the hotel to try to straighten it out, but they "couldn't". Eventually the manager agreed (because I had documentation) but they made it difficult.They also tried to raise the rate on 3 other family rooms we had booked directly with the hotel.

The room was luxurious! I also really liked the sense of privacy and the overall quietness of the hotel.

My only concern would be the fact that the summer session students were wandering the campus in front of the hotel at bedtime! There were noisy for a bit. So, my question is, would is this behavior allowed for all students (even the normal session during the school year)?

The staff at the small hotel were really kind and nice. the rooms with king beds were extremely spacious and well-maintained. the great restaurant and enjoyable breakfast added to the delightful overall experience. the location of the hotel is magnificent.

Convenient

The noisy fan that cycled on and off outside my window

The stsff, accomidations and the in house restaurant.

I liked everything

I recently had a wonderful stay at this hotel and I must say, they truly deliver in terms of value for money. The prices were reasonable and the attention to detail was impressive. The location is also fantastic, with a fitness center just a mile away, perfect for those wanting to keep up with their workout routine. Additionally, the staff were extremely helpful and accommodating, ensuring that all our needs were met. The rooms were spacious and comfortable, with King beds that provided a great night's sleep. Lastly, the breakfast served at the classically decorated restaurant was delicious and satisfying.

All in all, my experience at this hotel was exceptional.

The location in Andover, The Booked.net price and the ambiance friendliness,and cleanliness. Rooms are particularly nice.

Can't think of anything negative.

That they accommodated my 5:45am arrival!!! We had a rough trip coming up from nj and were more than late for the 4pm check-in. We loved the comfortable bed and beautiful linens and spacious bathroom.

The breakfast. It would have been much better to choose from a menu, and if there isn't enough business to warrant a chef at that time of a day, then the buffet needs to be fresh. The bread for toasting was stale and the fruit was definitely cut the day before. The eggs were just a clump of tasteless food product. The oatmeal was about the only edible item in the buffet. The lunches and dinners we had there were great.